Daniel Castro has over 6 years of experience in managing healthcare companies. He holds a Master's in Hospital and Health Services Administration from UDEM. He led a hospital for 2 years, increasing its profitability and promoting service marketing in Monterrey. He also spent a year managing one of Cancun's most important hospitals, expanding its hospital services and increasing profitability by over 50%.
He is currently leading a Medical Center focused on outpatient and short-stay care in Monterrey's most important hospital area.
With over 20 years of experience as a Facilitator leading certification and accreditation processes in healthcare services, Norma has facilitated the certification of 15 private hospitals and 9 first-contact clinics of the University Health Center (UANL) before the General Health Council, all with scores above 9.
Norma specializes in process improvement and control through the management of quality and patient safety models from recognized organizations (General Health Council, Joint Commission International, Canadian Healthcare Council, etc.), optimizing, standardizing, and reducing risks in critical patient care systems. She is passionate about multidisciplinary teamwork, talent development, and generating comprehensive and personalized ideas and solutions.
She holds a Master's in Health Management from UVM.
With over 10 years of experience as Director of Human Resources in hospital groups, Benjamin has worked as a consultant and facilitator in change processes, specializing in professionalizing HR departments, turning culture into a value-generating asset for the company, and developing leadership and talent models aligned with organizational objectives.
He specializes in Strategic Human Resources Planning, Positive Leadership, High-Performance Team Leadership, and Advanced Executive Leadership in Human Resources. In 2022, he was recognized as a Distinguished Leader in Human Resources by the Ross School of Business at the University of Michigan. He also collaborates with EGADE Executive Education in training leaders from companies in Mexico and Latin America.
